Privacy Policy

Your privacy matters. This policy explains how GYST handles your data.

Effective as of May 5th, 2025

California residents: See the Notice to California residents section below for important information about your personal information and rights under California privacy laws.

This Privacy Policy describes how Gigglejolt LDA (trading as "GYST") and our subsidiaries and affiliates (collectively "GYST," "we", "us" or "our") handle personal information that we collect through our digital properties that link to this Privacy Policy (collectively, the "Service"), as well as through social media, our marketing activities, and other activities described in this Privacy Policy.

Table of Contents

  • About GYST
  • Personal information we collect
  • How we use your personal information
  • How we share your personal information
  • Your choices
  • Other sites and services
  • Security
  • International data transfer
  • Children
  • Changes to this Privacy Policy
  • How to contact us
  • Notice to California residents

About GYST

GYST provides creators the tools they need to understand their audience and grow a business from their content creation. We help content creators, and creators' representatives and managers ("creator managers") make decisions by consolidating data about their content from different platforms and providing insights on how to grow their businesses.

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

  • Contact data: Your first and last name, email address, mailing address, professional affiliation, and phone number.
  • Profile data: Your username and password, social network handles, biographical details, photographs, links and descriptions, interests, preferences, and other profile information.
  • Communications: Messages we exchange, including when you contact us with questions or feedback.
  • Payment data: Payment card information, billing and shipping information, payment processor information, financial account information.
  • Marketing data: Your preferences for receiving communications and details about how you engage with our communications.
  • Creator content data: Pitch decks, rosters, media kits, or other information about a creator.
  • Product data: Description of products or digital goods for sale, pricing, and commission information.

Third party sources

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

  • Public sources: Such as social media platforms.
  • Business partners: Companies in joint marketing relationships, merchants, and affiliate marketplaces.
  • Third-party services: Social media platforms or email hosting services that you connect to your Service account.

Automatic data collection

We automatically log information about:

  • Device data: Operating system, browser type, IP address, device identifiers, and general location information.
  • Online activity data: Pages viewed, time spent, navigation paths, access times, and email interactions.

Cookies and similar technologies

We use cookies, local storage technologies, and web beacons to enhance functionality and understand user activity.

How we use your personal information

We use your personal information for:

  • Service delivery: Providing, operating and improving the Service, processing orders, facilitating payments, and customer support.
  • Research and development: Analyzing and improving the Service and creating anonymous data for business purposes.
  • Marketing: Sending GYST-related communications as permitted by law.
  • Compliance and protection: Complying with laws, protecting rights and safety, and preventing fraudulent activity.
  • Gmail integration: If you connect Gmail, we adhere to Google User Data Policy requirements.

How we share your personal information

We may share your personal information with:

  • Affiliates: Our corporate parent, subsidiaries, and affiliates.
  • Service providers: Companies that help us operate the Service.
  • Payment processors: Stripe, PayPal, and Plaid for payment processing.
  • AI services: OpenAI and Google for content generation.
  • Professional advisors: Lawyers, auditors, bankers and insurers.
  • Authorities: Law enforcement and government authorities when required.
  • Business transferees: In connection with corporate transactions.
  • Merchant partners: Such as Shopify merchants for product purchases.
  • Public: Information you choose to make publicly visible.

Your choices

  • Access or update: Review and update account information from your account settings.
  • Opt-out of marketing: Follow unsubscribe instructions or contact us.
  • Cookies: Remove or reject cookies through your browser settings.
  • Privacy settings: Control profile visibility and contact preferences.
  • Delete information: Request account closure by contacting support@gyst.com.

Other sites and services

The Service may contain links to third-party websites and services. We are not responsible for their actions or privacy practices.

Security

We employ technical, organizational and physical safeguards to protect personal information, including access controls, encryption, and monitoring. However, no system is completely secure.

International data transfer

We are headquartered in Portugal and may use service providers in other countries. Your information may be transferred to locations with different privacy laws.

Children

The Service is not intended for children under 18. If we learn we have collected information from a child under 18 without proper consent, we will delete it.

Changes to this Privacy Policy

We may modify this Privacy Policy at any time. Material changes will be communicated by updating the date and posting on the Service. Your continued use indicates acceptance of changes.

How to contact us

  • Email: rodrigo@gysthq.com
  • Mail: Gigglejolt LDA, Avenida Pinhal do Arneiro 14, Corroios, 2855-608, Portugal
  • Phone: +351 925 128 592
Notice to California residents

Scope

This section describes how we collect, use, and share personal information of California residents under the California Consumer Privacy Act ("CCPA").

Your California privacy rights

As a California resident, you have the right to:

  • Know: Request information about how we collect and use your personal information.
  • Access: Request a copy of personal information we have collected.
  • Deletion: Ask us to delete personal information we have collected.
  • Correction: Ask us to correct inaccurate personal information.
  • Nondiscrimination: Exercise rights without discrimination.

How to exercise your rights

Submit requests by emailing rodrigo@gysthq.com. We will verify your identity and may require additional information as permitted by law.

Information practices

  • Sales/sharing: We do not "sell" or "share" personal information as defined by the CCPA.
  • Sensitive information: We do not use sensitive personal information for purposes that California residents can limit.
  • Retention: We retain information as needed to fulfill collection purposes and legal obligations.